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Inside GPT-5 for Work: the data behind ChatGPT’s workplace adoption

OpenAI shared new adoption data on how ChatGPT is moving from personal use into day-to-day work, including U.S. usage rates, industry skews, and reported productivity gains.

OpenAI published a workplace adoption report on January 22, outlining how ChatGPT is being used across industries and roles.

  • U.S. usage snapshot: OpenAI cites survey results that more than a quarter of U.S. workers use ChatGPT for work, and 45% of workers with postgraduate degrees report using it.
  • Scale: the report says ChatGPT reached 100 million weekly active users within months of its November 2022 release, and now exceeds 700 million weekly active users.
  • Growth over time: Pew-reported work usage for ChatGPT rises from 8% of employed adults to 28% over two years.
  • Frequency and impact: Stanford findings in the report say workplace AI use is often 4+ days per week, and a Federal Reserve Bank of St. Louis study cited reports that over half of AI users save 3+ hours weekly.
  • Where adoption leads/lag: IT and finance are highlighted as high-adoption sectors, while industries like retail and construction lag; healthcare adoption is described as slower but growing in areas like documentation and admin workflows.